For Class A, B, and C ISPs, field assets are the backbone of service delivery — from ONTs, routers, and switches, to OLTs, CPE devices, power supplies, and splicing kits. But as the subscriber base scales and new locations are added, these assets become harder to track.

Manual records and spreadsheets aren’t enough. Equipment gets misplaced, warranties lapse unnoticed, and teams spend hours reconciling usage and ownership.

CRM360’s Asset Management module solves this problem with telecom asset tracking software capabilities and telecom-specific workflows designed to give ISPs total control over their infrastructure.

What Sets CRM360’s Asset Management Module Apart?

1. Lifecycle Tracking from Day One

From procurement to deployment and eventual recovery, each asset is uniquely tagged and tracked with serial number, model, supplier, and warranty status.

• Avoid duplication and ghost assets
• Log exact location and assigned personnel
• Create a clear chain of custody

2. Centralized Dashboard for Asset Visibility

Whether you manage one warehouse or 20 branches, CRM360 shows real-time asset distribution across stores, offices, franchises, and field engineers — all in one place.

• View asset inventory by type, status, and location
• Spot underutilized or idle equipment instantly
• Audit who used what, when, and where

3. Warranty & Replacement Management

Never miss a warranty claim or replacement deadline. CRM360, a trusted warranty management software for telecom, logs expiry dates and alerts you before critical hardware goes unsupported.

• Schedule replacements and preventive checks
• Maintain vendor accountability
• Extend equipment life with proactive tracking

4. Assignment to Teams, Sites, and Subscribers

Assets can be assigned to field teams, offices, or customer sites. CRM360 keeps a full record of:

• Who has the asset
• Where it’s deployed
• When it was issued or returned

This ensures zero ambiguity in ownership — critical during customer disconnections, staff changes, or hardware swaps.

5. Fault Tracking & RMA Integration

Tag faulty assets and track their return-to-vendor (RMA) journey. CRM360 supports:

• Logging fault cause
• Linking to vendor batch and invoice
• Updating repair/replacement status

No more missing RMAs or silent write-offs.

6. Audit-Ready Reconciliation Reports

Stay compliant and efficient with one-click reconciliation tools that compare system data with physical checks.

• Identify discrepancies and correct records
• Export reports for internal audits or investor scrutiny
• Maintain full asset history for each item

7. Barcode & QR Code Tagging and Scanning

Each asset in CRM360 can be assigned a unique barcode or QR code at the time of inwarding. These can be scanned via mobile or handheld devices to:

• Quickly assign or transfer assets
• Check asset details in the field
• Verify deployment during audits
• Speed up dispatch and returns

Whether you are issuing an ONT to a field engineer, verifying a router at a remote franchise, or reconciling inventory across locations — scanning reduces manual errors and increases operational efficiency.

Why ISPs Trust CRM360 for Asset Management

🔄 Seamless integration with Warehouse, Complaints, Projects, and Billing modules
🔍 Granular logs to enforce responsibility and accountability
⏱ Reduced time spent on manual verification and reporting
💰 Lower asset leakage, higher utilization, and smarter procurement

Whether you are an emerging regional ISP or a pan-India operator, CRM360 helps your teams stay organized, your operations stay lean, and your assets stay visible.

Ready to Gain Full Control Over Your Field Assets?

If you are tired of missing equipment, untracked replacements, or stock mismatches, it’s time to adopt CRM360.

✅ Stop the losses.
✅ Improve accountability.
✅ Scale with confidence.

Book a demo now and see how CRM360’s Asset Management module puts you in control.