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Our Thought-Leadership

Fiber Lease Management for IP1s: Why an Integrated Approach is the Future

Managing leased fiber is complex for IP1s — from asset tracking to billing and compliance. CRM360 integrates OSP, contracts, and billing in one platform to simplify operations and boost profitability.

Revolutionizing Customer Support: The Power of Smart Ticketing with GreenDesk

GreenDesk is a smart, unified helpdesk solution built for ISPs and telecom operators. It centralizes customer queries, automates ticketing, and integrates with field force and warehouse systems to deliver faster, smarter, and more reliable support.

Empowering Your Field Force: A Strategic Approach to Telecom and ISP Operations

Track-ON is our field force management solution for ISPs and telcos. It streamlines task allocation, real-time tracking, inventory visibility, and attendance management. With its mobile app and system integrations, Track-ON boosts efficiency, accountability, and customer experience.

How Smart Integration Across OSP, CRM, Billing, and Field Ops Drives ISP Efficiency

Most ISPs operate in silos—feasibility data sits in GIS, leads in Excel, billing in another software, and field teams disconnected. Integration is the unlock.

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