- +91 9100499947, 9849645600
- Hyderabad, India
- sales@greenlanternit.com
From India to the globe, ISPs are expanding rapidly with new connections, fiber links, IP blocks, towers, PoPs, and customer requests. However, without a Centralized Network Record System for ISPs, most providers still depend on isolated spreadsheets.
This chaos creates blind spots: field teams have no idea what’s been provisioned, NOC isn’t aware of the current topology, and leadership isn’t confident in the network’s capability.
A centralized network record system is no longer a luxury it’s foundational to any ISP that wants to operate at scale.
A centralized network record system acts like the ISP’s digital brain it unifies and synchronizes all infrastructure, fiber, and service data in one place. Instead of relying on scattered sources, everything is consolidated into a single, reliable system.
Instead of living across email threads, paper records, outdated spreadsheets, and fragmented software, this ISP Infrastructure Management data is brought into a single, authoritative view.
Let’s look at a few everyday challenges ISPs face without a centralized system:
🔍 No Single Source of Truth
Field teams, support agents, and engineers often work with different versions of the same data. As a result, mistakes are common and coordination frequently breaks down.
🧩 Disconnected Tools
On top of that, GIS maps, CRM, billing, and inventory systems don’t talk to each other. As a result, teams waste hours reconciling information.
🕑 Slow Fault Resolution
As a result, even minor outages take hours longer to resolve. Without a clear view of the network layout or provisioning chain, troubleshooting becomes a guessing game.
🧾 Inaccurate Provisioning and Billing
And because providers don’t always know what’s active, billing and service quality become inaccurate. This eventually leads to revenue leakage and unhappy customers.
Implementing a unified network record system delivers transformative value:
✅ Real-Time Network Visibility
View your entire network fiber rings, PoPs, switches, towers, VLANs, and customer services on a live map or database.
✅ Faster Troubleshooting
Diagnose faults in minutes, not hours. Reduce MTTR by providing the NOC team with topology-aware data at their fingertips.
✅ Seamless Service Provisioning
From sales to provisioning, everyone knows exactly which circuits and IPs are available eliminating back-and-forth and delays.
✅ Audit-Ready Compliance
Easily demonstrate infrastructure status, capacity, and provisioning records to regulators, infra providers, or enterprise clients.
✅ Stronger Cross-Team Collaboration
Sales, support, field ops, and network teams operate on the same dataset ensuring consistency and coordination across the board.
✅ Accurate Billing & Inventory Management
Sync provisioning data directly to billing and inventory. If a circuit is down or a switch port is reassigned, it reflects immediately.
Our CRM360 platform is purpose-built for ISPs and includes an integrated network record system that ties together:
The goal: zero data silos, one unified record, and total operational clarity.
The complexity of managing a growing telecom or broadband operation is only increasing. ISPs that continue to rely on outdated systems instead of a Centralized Network System will be left behind losing both revenue and trust.
A centralized network record system isn’t just about organization. It’s about speed, agility, and business resilience.
If your team can’t confidently say, “We know what’s active, what’s not, and what can be sold today,” then it’s time to bring order to the chaos.
👉 Book a free demo today and see how CRM360 centralizes your ISP’s network records for real-time visibility, faster fault resolution, and seamless provisioning.
📧 sales@greenlanternit.com | ☎️ +91 91004 99947
👉 Schedule a demo today and ask about our limited-time offers.
