In today’s telecom/ISP market, competition is fierce. Operational excellence requires more than piecemeal software. Therefore, you need an integrated platform like NEXORA  for Telecom/ISP Operations, built for real-time efficiency and compliance.

NEXORA , a flagship platform from GreenLantern IT Solutions, is engineered specifically for Class A and Class B operators, MSOs, LCOs, and TSPs. With deep integration across modules and regulatory alignment, NEXORA  brings unmatched operational control, efficiency, and transparency. It is also an ideal feasibility management software for ISPs.

Let’s explore how.

1. Lead Management & Feasibility Tracking

NEXORA  optimizes the SPANCO (Suspect, Prospect, Approach, Negotiate, Close, Order) lifecycle with custom workflows, feasibility tools, and ROI calculators tailored for telecom/ISP operations.

✅ GIS-based Desktop Feasibility
✅ Field Feasibility for RF, Fiber & 3rd-Party Networks
✅ Auto-Generated BOM (Bill of Materials)
✅ ROI Calculators for Financial Viability
✅ Document Management Aligned to TRAI Guidelines
✅ Custom Approval Workflows

2. Billing & Collections Management

Telecom billing isn’t just about invoices. It’s about managing prepaid/postpaid lifecycles, GST compliance, SLA-linked payments, and real-time collections. CRM for Telecom/ISP Operations handles billing and collections. Moreover, it ensures GST compliance and faster payments.

✅ GST-Compliant Invoicing (Intra & Inter-State)
✅ Parent-Child Billing Hierarchies
✅ SLA-Based Billing Models
✅ Advanced Credit/Debit Note Handling
✅ Customer Self-Care Portal with Mobile App
✅ Integration with Payment Gateways

3. Warehouse & Inventory Management

No more stockouts, inefficiencies, or manual logs. NEXORA  brings centralized control and automation to every layer of your inventory. The platform integrates warehouse and inventory. As a result, businesses avoid stockouts and delays.

✅ Multi-Warehouse Tracking
✅ Purchase Order Lifecycle & Material Tracking
✅ Vendor Access & Collaboration
✅ GST-Compliant Inventory Audits
✅ Threshold Alerts & Reorder Automation
✅ Real-Time Material Status Integrated with Projects

4. Complaint Management & Helpdesk

Respond faster and resolve smarter. NEXORA’s ticketing module integrates field ops, warehouse, and SLA monitoring to reduce downtime and boost customer satisfaction.

✅ Omni-Channel Ticketing (Email, Web, App, Call)
✅ Automated Root Cause Analysis (RCA)
✅ SLA Timers & Escalation Workflows
✅ Predictive Reporting with 50+ KPIs
✅ Subticketing for Multi-Skill Assignments
✅ Integration with Field Force & Inventory

5. Field Force Management

Boost efficiency and transparency across your mobile teams with NEXORA’s intelligent workforce tracking and dispatch.

✅ Real-Time Location via Google Maps
✅ Geo-Fenced Attendance with Face Recognition
✅ Shift and Leave Management
✅ Inventory Check-In/Check-Out from Field
✅ Integrated Ticket Closure from App
✅ Multi-Level Status Updates

6. Task & Project Management

From router rollouts to fiber installation, NEXORA  tracks it all from Level 1 planning to Level 3 signoffs.

✅ Level 1 (Planning), Level 2 (Execution), Level 3 (Signoff)
✅ SLA-Linked Task Templates
✅ Progress Dashboards for Team & Management
✅ Resource Mapping and Scheduling
✅ Notifications for Delays or Bottlenecks
✅ Integration with Billing Milestones

7. Asset Management

Telecom operations depend on large and diverse assets. NEXORA  gives you full control over lifecycle, warranties, and location mapping.

✅ POP & CPE Asset Tracking
✅ Warranty Management & AMC Alerts
✅ Deployed vs Spare Asset Reports
✅ Integration with Complaints & Tickets
✅ QR/Barcode Support
✅ Asset Reconciliation Logs

8. IP, POP & Switch Management

NEXORA  replaces spreadsheets with a robust network inventory and allocation system.

✅ IPv4/IPv6 Address Pool Management
✅ Conflict-Free IP Allocation
✅ POP Hierarchy Mapping
✅ Switch Registration & Health Logs
✅ Change History & Audit Trails
✅ Centralized Planning Repository

Why NEXORA ?

NEXORA  is not just modular, it’s integrated. It’s designed by telecommunications experts, for telecommunications and ISP operators. Whether you have fiber-to-the-home, fixed wireless, or an integrated configuration, NEXORA  gives you strategic advantage.

✅ Unified Platform for Sales, Ops, & Support
✅ Built-In Regulatory Compliance (TRAI, GST, NOC Integration)
✅ Scales from Local to Pan-India Providers
✅ Real-Time Visibility for CXOs
✅ Secure, Auditable, and Customizable

Ready to transform your telecom/ISP operations?
Book a demo today and let NEXORA , a leading ISP Business Automation Tool, show you how simplicity, visibility, and scalability come together in one powerful platform.

📧 sales@greenlanternit.com | ☎️ +91 91004 99947
👉 Schedule a demo today and ask about our limited-time offers.