In the telecoms and internet services business, Feasibility Management for ISPs becomes key to acquiring new customers and increasing service reach. Yet, for the majority of Class A and B operators, feasibility tests are still conducted manually by means of long email back-and-forth and shared Excel spreadsheets, which quickly date.

Be it a national airline asking for hundreds of feasibility checks or a sales force qualifying single leads, inefficiencies within classic workflows have the potential to result in missed opportunities, suboptimal ROI choices, and slow sales cycles. Additionally, errors and delays prevent ISPs from scaling efficiently. Moreover, without automation, teams struggle to maintain accuracy and speed.

Therefore, leading ISPs are turning to CRM360, a trusted ISP operations management platform, for smarter, faster feasibility management.

Why Feasibility Management Matters

In fact, feasibility assessment is the first and most critical step in the lead-to-order process. It determines:

• Whether a connection is technically possible
• Which medium (RF, fiber, or third-party) is viable
• The estimated cost and resources required
• Whether the opportunity aligns with ROI expectations

As a result, when handled poorly, feasibility bottlenecks create confusion between sales, operations, and planning teams, wasting time and increasing the risk of inaccurate commitments.

The Common Challenges Faced by ISPs

• Bulk feasibility requests from telcos require weeks of back-and-forth coordination
• No centralized system for tracking past feasibility outcomes
• Consequently, Excel-based workflows make version control difficult and error-prone
• Manual BOQ preparation delays ROI analysis and slows down proposal turnaround
• In addition, Field teams and operations staff lack visibility into the request pipeline

CRM360: A Purpose-Built Feasibility Management Solution

CRM360 transforms feasibility management into a structured, trackable, and collaborative process. Whether you’re managing internal last-mile checks or handling partner requests, the platform helps you move faster and smarter.

🔍 What CRM360 Offers:

✅ Multi-Network Feasibility Tracking
Capture and manage feasibility requests across fiber, RF, and third-party ISP networks, all from one system.

✅ Bulk Request Handling
Process and respond to large-scale feasibility uploads from national carriers without toggling between spreadsheets.

✅ Integrated BOQ Support
Automatically generate detailed BoQ to support accurate cost estimation. This way, sales, finance, and management teams can make informed decisions. As a result, project feasibility improves before deployment.

✅ Desktop + Field Feasibility Workflows
Assign site surveys, capture field data (including geo-tags and photos), and complete validations for on-ground feasibility using CRM360’s field force management software for ISPs.

✅ Status Visibility & Audit Trails
Track feasibility request status, responsible teams, and decision timelines for better accountability and faster closure.

✅ Central Repository of Outcomes
Maintain a searchable history of all past feasibility responses helpful for repeat requests and planning network expansion.

Real Business Impact

Ultimately, By digitizing feasibility management with CRM360, ISPs can:

• Respond faster to customer and partner requests
• Reduce coordination delays between sales and operations
• Ensure better ROI planning through accurate BOQs
• Accelerate proposal turnaround and improve win rates
• Eliminate errors caused by manual tracking and scattered communication

Conclusion: From Bottleneck to Advantage

Feasibility management shouldn’t be the reason you lose a sale or delay a rollout. With CRM360, it becomes a competitive advantage bringing together technical assessment, BOQ, and documentation into a single intelligent platform.

Whether you’re a growing regional ISP or a national Class A operator, CRM360 helps you turn feasibility from a manual burden into a scalable, streamlined process.

👉 Book a demo today to see how CRM360 can revolutionize feasibility management for your team.

📧 sales@greenlanternit.com | ☎️ +91 91004 99947
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