India’s telecom sector is witnessing an enormous change. Infrastructure Providers Category-I (IP1s), who rent out dark fiber, duct space, and other passive infrastructure, are pivotal in allowing service providers to build their networks quickly and inexpensively.
But managing fiber leases is no small task. From tracking physical assets and contracts to automating billing and ensuring regulatory compliance, IP1s face growing complexity as networks scale. Traditional spreadsheets or standalone tools are simply not enough to handle this demand.
This is where Fiber Lease Management Software becomes essential.
What IP1s Need from Fiber Lease Management Software
Based on industry best practices, a robust solution must include:
- Fiber Asset & Inventory Management
A centralized repository for cables, ducts, joints, and termination points, with real-time mapping of fiber routes and utilization.
- Lease & Contract Management
Full lifecycle management of lease agreements — from initiation to renewal — with automated alerts and SLA tracking.
- Billing & Revenue Automation
Accurate invoicing for one-time charges (OTC), recurring charges (MRC), and SLA-based billing, fully integrated with financial systems.
- Network Planning & Capacity Tracking
Feasibility checks, capacity allocation, and proactive planning for new requests.
- Work Order & Project Execution
Task creation, field force coordination, and warehouse integration to ensure material availability.
- Compliance & Reporting
Audit trails, DoT/IP1 regulatory reporting, and SLA dashboards for transparency.
- Mobile Field Force Tools
GPS tracking of engineers, real-time task updates, before/after photos, and on-the-go material requests.
Together, these capabilities ensure IP1s can maximize asset utilization, streamline operations, and scale their leasing businesses without losing control.
CRM360: An Integrated Solution for IP1s
While many tools focus on just one part of the puzzle (like GIS mapping or billing), CRM360 combines everything into one integrated platform — tailored for ISPs and IP1 providers in India.
- OSP Asset Management
Manage and geo-tag fiber assets, ducts, joints, and POPs. Track leased vs. available cores and link them directly to customer contracts.
- Lease & Contract Lifecycle
Digitally manage contracts tied to circuits, automate renewals, and enforce SLA conditions.
- Billing & Partner Models
Generate invoices with MRC/OTC, SLA-based adjustments, and even parent-child billing to handle reseller or partner scenarios.
- End-to-End Workflow
From lead → feasibility → proposal → contract → warehouse indent → installation → billing — all within a single system.
- Mobile App for Field Teams
Field engineers receive tasks on the app, update progress in real time, capture site photos/videos, request spares, and have their GPS location tracked for accountability.
- Regulatory Readiness
Full audit trails and reporting features aligned with DoT/IP1 requirements for transparency and compliance.
Why Integration Matters
For IP1s, the issue isn’t so much managing fiber assets it’s having all the processes, from customer signup to billing, function in unison. CRM360 removes the silos between OSP, CRM, Billing, and Field Operations.
The result:
- Faster turnaround from customer request to activation.
- Fewer errors in contract execution and billing.
- Better visibility into asset utilization and revenue.
- A scalable foundation to support network growth.
Conclusion
Fiber leasing is a business of scale, precision, and compliance. IP1s who rely on fragmented systems risk inefficiencies, revenue leakage, and regulatory gaps.
With CRM360’s integrated OSP + Billing solution, IP1s can confidently manage their fiber infrastructure, automate lease processes, and unlock new levels of efficiency and profitability.
👉 The future of fiber lease management is not just software — it’s integrated platforms designed for telecom infrastructure providers.